It is not written so you can just skip it and play ignorant down the road when you do something that breaks/voids it. I am going to get a copy of my contract one way or the other...oh, and when I was on the phone they did say if I cancelled they would send someone to my house to take out the system..I said sure, send him (like I let the fat ### in anyway)...bluff, no one calls for an appointment...THE MAIN POINT - YOU BELIEVE YOU ARE PAYING FOR MONITORING BUT THEY HAVE NO IDEA IF YOUr BATTERY RUNS OUT OR IF YOUR PHONE LINE IS DEAD. I dont understand how a company can be so unfair. LOL ###s.. I know that not every Brinks customer is a total dick and or ### and has an IQ that of a ### that had just undergone a lobotomy, but for those who are actually normal human beings I would like to thank you and for the rest of you I would like to say ### off. The system can not be converted to work with any other alarm company...not ADT, not Honeywell...none of them. I know and these people know if they ever ran their mouth and flapped those jaws face to face they would so get knocked the ### out. Repeat: Don't work for Brinks Home Security. We'll see if they continue to treat me right now that they are "Broadview. What gets me really angry is the broardview commercial. If anyone knows the trick to do it, I'd be the first to try it. Ever watch "Brinks" home security commercial ? Founded over 160 years ago, the Brinks name is well-known and highly rated for home security. I call Brinks back, demand to speak to a supervisor and get put on hold for 34 minutes. The bottom line really is that as customers of this type of service no matter who the alarm company is we have a greater responsibility then you think. I am now out the $800, for the DropCams. They will listen to your case, and if they decide Brinks should make up for what they did, they will force the company to compensate you. The installers ran wires all over my house (I will never go hardwired ever again). This way the pain will make your forget about such a stupid idea. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. The phone systems auto-dial the numbers that are on the contact list the customer completes when they enroll for the service. Others claim they failed to reimburse for their armored car drivers and their overtime hours, in direct violation of employment laws for multiple states where lawsuits are cropping up, including Washington and California. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. A class action lawsuit is a type of lawsuit brought against a company by a group. A free inside look at company reviews and salaries posted anonymously by employees. As far as the customer service and over all service I will let the complaints speak for themselves. But to sit here and whine about something YOU should have verified in the first place. SIMPLE, IF YOU DON'T LIKE THE TERMS, SEND THE REQUEST TO CANCEL. What? All business will get complaints. If this is still an ongoing suit, I'd like more information please. Unfortunately, the language in your user agreement will likely prohibit you from joining in a class action lawsuit, or starting one. That you could make it resolved in a few days is wonderful. Wondering, For the the dumb ones that haven't figured it out yet, may god bless you because you need all the intervention and help you can get. I am just wondering if anyone knows...if we cancel within the 3-day cooling off period, will they actually take our equipment out or not? NO QUESTIONS ASKED AND YOU GET A FULL REFUND. also, you never own the alarm system and they have the right to take it back and leave holes all over your home. At least I will feel better about paying out my contract to a company that does not clearly an openly explain the product and does every sneaky tactic you can think of to stop you from cancelling...for instance. So, its no wonder at all if someone here and there might get an attitude with you. Employees have come together in a class action suit against the company for failing to pay their security personnel overtime. Despite many opinions to the contrary on this posting, I can personally verify that the Brinks system, and the Brinks organization are problematic. ?Had someone broken into our home as I was talking to the customer rep I wouldn't have been entertained at all because I didn't have the "correct" code word that was in their system! Or is it just a threat, and we will actually get to keep the equipment and switch to a different monitoring company? We are seriously considering canceling our contract before the 3-day period expires..meanwhile I am loking for someone to get in touch with (legal or whatever) regarding this complaint so proper action can be done about this...Any links to this??? Another tech told me that the reason why they use radio instead of cellular service is there are a lot more radio towers than cell (yeah OK). Every single brinks customer pays a monthly monitoring charge regardless of how special and important they think they are, and just because they call in and demand something free doesn't mean it should be so. Shop Now. I have read the contract, and I agree with the fact that IF they installed the equipment, and you cancel that the equipment is actually theirs. Brinks does stink badly. Now I am furious so I say fine just send someone out to my house. If your contract is read before signed in most cases there would be no need for half of the complaints. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Wrong. The alarm goes off at least once a week for no apparent reason. Estimated amount consumers saved since 1997: $15,590,010,907, Corporate Advocacy Program - Verified Status, REBUTTAL BOX™ David B. Rubin. [email protected], Never had any real problem, have had the system installed for years. Who is ED Magedson - Founder, Ripoff Report. all of them had one common thread, they would remove the system with no problem. You want to speak to my supervisor now? The shop 壹品轩珠宝翡翠 operates channel ypxzb888.Sg and Rizhao.Sg. CASE CLOSED) . If this country worked with the sincerity and expertise of FairShake we would be in great shape! (I had to pay $1200.00, up front to retain this company of which several hundreds of dollars are tied up in these two pieces of equipment.). They treat employees well and it is a good atmosphere and the pay is good. I have been burglarized and vandalized to the tune of 150k USD during this time and it still goes on. Secondly you will understand that shooting yourself in the foot is less painfull than putting up with the ### and lies Brinks dishes out to its employees. One minor problem a few years ago involving a (supposedly) free replacement battery was resolved in my favor with one phone call. Technically “yes” and “no”. I am out the two months before the system was installed, plus I did not get value for my purchase in that I am constantly being burglarized every time I leave my home for any reason. So, I have two pieces of equipment that were never installed that I had to pay for. I am out of the business now, so im not trying to sell anything... This is what its come down to: A lawyer needs to be present to sign an alarm company agreement. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! With consumer arbitration, an option laid out in your user agreement, you can use an independent arbitrator (just like a judge). the fact is, the contract specifically says that verbal and even written agreements by the salesguy or any employee means nothing. WHY SHOULD I SEND THOSE DOCUMENTS WHEN IT WAS THEIR FAULT?? Your salespeople are worse than used-car salesmen, and your customer service is a-b-o-m-i-n-a-b-l-e. Dallas Texas. Why are you questioning the quality? They installation has wires running all of over the place (sloppy) - do they patch the holes after taking the equipment out?? They have all but ignored my requests and continue to play games. Unless the number was entered wrong or the customer wrote the wrong # on the list there is no way the system dialed the incorrect number unless it was wrong from the beginning. THE ALARM WAS TRIPPING FOR 30 MINUTES AND NOBODY BOTHERED TO CALL MYSELF OR MY WIFE. I was leaving on vacation so I called Brinks and rearranged for a technician to come again in January, we finally made it happen in February, and I was told that the problem would be fixed by having the telephone company wire from the nearest telephone jack to the alarm box, which we organized right away for a fee of $46.

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