Synapse was first mentioned on PissedConsumer on Dec 19, 2010 and since then this brand received 39 reviews. File a complaint. Glassdoor has 30 Synapse Group reviews submitted anonymously by Synapse Group employees. Sure...but I don't recall seeing anything that said they would be using Auto-Renew. If I could leave 0 stars I would!! Today I saw I was charged over $100 for some $2 subscriptions attached to a airline miles promotion, spent over an hour on the phone going in circles, found the number on yelp, used it, and hopefully will see the money back soon... Scam company, sells magazine subscriptions at a low cost, in order to get recurring charges. I tried canceling numerous times to no avail. When Meredith took over, they tore the company apart. I would make this negative stars if I could. I am going to file a complaint with Better Business Bureau. This is the Synapse Group company profile. Obviously they got my address from some data base - I know not which one. Parent company (Meredith) and new CEO tore apart the fabric of what made Synapse special. File a complaint at ComplaintsBoard.com. Contact the business for more information about recent service changes. Learn more. This will replace the current featured review for targeted profile. They do business under other names. The store manager Ricki was hospitable, understanding and accommodating. Until they auto renew, which they never mention. They respond to emailed requests to cancel with emails saying that if I want to cancel, I can let them know. Criminals. 0 should be a rating option. Three weeks have passed since my initial cancellation/refund request, prompting a call to Synapse-Time for information. AKA Magazine Customer ServiceBilling shows up as TME. I tried canceling numerous times to no avail. At the register, the cashier helped me apply for a books a million card. I made the argument that I never received any magazines since i had been billed and by their policy I should get all the money back. Another frustrating liar from this company is david korbusieski, his supposed title is customer service manager. Don't even bother with the automatic menu, it's a pain in the ass. I get the refund but the magazine stops arriving. I should have done my homework before trusting they were legit. Read employee reviews and ratings on Glassdoor to decide if Synapse Group is right for you. Contact the business for more information about recent service changes. Uh huh. What? Read employee reviews and ratings on Glassdoor to decide if Synapse Group is right for you. She was more than happy when I asked and she gave me her name. I am hoping that 6 months after ordering, I might start to get my subscription. These subscriptions automatically renew, at prices above market rate, without notification that a renewal is coming. Unethical and willingly deceptive practices. The representative I spoke with was unable to explain why the refunds hadn't gone through, and he issued another cancellation/refund request with the same promise that my account would be refunded in 1-3 days. HORRIBLE !!!! The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Was once a marketing company , now we are a tech company. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Verified customer Review updated: Dec 21, 2019. Was once a marketing company , now we are a tech company. Changes won't be saved until you sign up for an Enhanced Profile subscription. That and $3 will get me a cup of coffee. I promise it is NOT a good deal in the long run. They are supposed to be researching it and get back to me in 72 hours. Scam. They are supposed to send you an email or letter to let you know your sub is up and they will charge you for new subscription. And my account was refunded 2-days later - but only for one subscription. I spoke to two representatives, both of whom assured me that the magazine subscriptions would be cancelled and my money refunded to my account in 1-3 days. To find out, Synapse has charged me HUGE amounts to keep my subscription going. I enjoyed working at Synapse. Keep up the outstanding work..", Yelp users haven’t asked any questions yet about. Reviewer833564 Sign in to contact user. 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. Who goes over the same option exactly like a voice machine in spite of me telling him i already heard all of these and I wanted to cancel service.They said I wouldn't get a complete refund and they would have to cut the money for the magazines I might have received already. NOT! So I rarely review item by item. Plenty of fun events. Are you sure you want to remove this review from being featured for targeted profile? and apologized for the tactics and frustration I have had trying to stop these magazines. The key is to NEVER accept an offered resolution until they stop trying to "give" the caller something and just cancel for a refund of unused issues. She was able to credit my most recent charges to me, but $13 is not anywhere close to the $80 that I never really had a choice in spending.Whatever, my fault for signing up in the first place but I will shout it from the rooftops from here to eternity, DO NOT TRUST SYNAPSE!
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